VIP service is making its way out of the airport lounges and into pretty much every other part of your airport experience. Here's how United Airlines is taking a stab at earning loyalty this year.
The airline has launched a new product United Signature Service - a meet and assist service providing customers a concierge level experience throughout their airport journey. Dedicated concierges coordinate the entire airport experience and provide a seamless level of service, tailored to what an individual customer may want or need.
Chicago (ORD) and New York/Newark (EWR) are the first airports to offer the new service, with rapid airport expansion planned in 2016 and beyond.
- Customers can choose concierge services to help them every step of the way or at specific points within their trip, whether it be drop-off to departure gate, from one flight to another, or from arrival to exit.
- VIP, private concierge services include language assistance, priority check-in and security and additional tailored services by request.
- United Signature Service is priced on a per person, per greet basis. For complete information, visit United Signature Services.
Visit united.globalairportconcierge.com to learn more, or tell us on the comments section below which part of the service you're most looking forward to.