More than a travel company
At Cadence, we don't just take reservations and send you reports. We actually manage travel programs. No matter what corporate travel services you're after, they are only as effective as how they are managed and how they meet your goals. Is travel part of your company culture? Do your business objectives rely on travel? Do your top travelers need great travel experiences?
And when it come to our relationship, do you need an account manager who executes travel policies, implements online booking tools, monitors spend patterns and suggests behavioral improvements? If you answered, "yes," you are ready to elevate your travel program.
leveraging our global reach
Global reach with a personal touch
Cadence produces over $150 million in annual sales, which gives us powerful and effective leverage to negotiate business travel contracts on your behalf. In addition, we maintain extremely close relationships with major travel brands, from hotels to airlines to rental car companies.
We like to think of ourselves as a quite giant in this industry. While nimbleness and personal touch are core parts of our identity, we have the industry affiliations and recognition to be the best business travel advocate you've ever had.
your business goals are our goals
We have clients in pharmaceuticals, mortgage, apparel, food and beverage, construction, media and beyond, each with one thing in common:
Traveling for work.
No matter what your industry entails, we believe that finding the balance between your travel spend and traveler experience is the key to the long term, strategic success of a managed travel program.
Travel Policy Compliance
Unused Ticket Monitoring
Advance Purchase Savings
Industry Status Rates
Free Support Options
Full Service or Online Booking Tool
Free 24/7 Online Tool Support
VIP Traveler Program
Free Personal Vacation Perks
Duty of Care
the very best travel technology
Stay smart. Stay safe.
Cadence uses Concur Travel, a state-of-the-industry online booking tool platform that connects the primary pieces of business travel and spend so you can focus on what matters most to your business. It also:
- Enforces custom travel policies
- Honors negotiated rates
- Is Desktop and Mobile friendly
- Integrates with Concur Expense
- Streamlines reporting
- Integrates with TripCase
We also give you access to Safe2go dashboard so you can find the exact locations of each traveler on the road. This is especially crucial during less than ideal travel scenarios including weather catastrophes and terrorist threats.
our customer service obsession
What are the two most over used words in the travel industry? Customer Service. Everyone says they do it. But at Cadence, we define customer service, every day, with every traveler, on every trip. In fact, our employees are trained and incentivized on customer service standards like friendly greetings, timely responses, effective communication, and more.
While we know it is an important part of our own company culture, we also survey our customers throughout the year to check in on our customer service outcomes. The averages of our results are below.
Interested in giving your input? Click here to visit our survey page.
Of customers rated our customer services as Absolute Perfection. The other 5% rated us Above Average.
The number of complimentary account management, cost savings and traveler experience services included in your contract.
The annual average savings of our managed business travel accounts.
The average Cadence Customer Service Standards score of our employees (as of November 2017)
it's time for a travel company who gets you
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